Medical Receptionist

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‘Team, balance, community, benefits, environment, autonomy, connecting…’

These are some of the top reasons our staff rate OVAHS as an Employer of Choice in the Kimberley region.

We do what we love, and we love what we do. Our vision is to improve the health and well-being of Aboriginal people in our region, and that’s why the delivery of quality and culturally secure primary and allied health services is our passion. We work adaptively and with transparency to determine, prioritize, and meet the health and well-being needs of Aboriginal people in our region.

OVAHS is a not-for-profit, multidisciplinary primary health care service delivering clinical, allied health and mental health throughout Kununurra and surrounding communities. We are looking for a likeminded individual to join our team of professionals, based at our office in Kununurra.


About the role

  • Provide Medical Reception services to OVAHS clinic.
  • To work as part of the OVAHS team in providing a quality and patient focused health care.
  • Ensure the focus of care is on the needs of Aboriginal patients within the context of their cultural identity, family, and social circumstances.


Please note: Due to the nature of the role, applicants must identify as Aboriginal and/or Torres Strait Islander as a genuine occupational qualification in accordance with section 50 (d) of the Equal Opportunity Act (1984).



  1. Extensive experience as a receptionist, admin, or office worker.
  2. Practice within clinical standards and quality of care, which is effective, efficient and in accordance with best practice and agreed standards and policies.
  3. Knowledge and understanding of the issues pertaining to the health of Aboriginal people in rural and remote areas.
  4. Demonstrate knowledge of Aboriginal Community Controlled Health Organisations.
  5. Possess excellent interpersonal and communication skills applicable to working with clients, colleagues, and external services.
  6. Experience and knowledge in providing high quality customer service.
  7. High level time management and organisational skills and the ability to carry out duties with minimal direction.
  8. Able to perform duties as part of a multi-disciplinary health team.
  9. Intermediate level of typing skills and formatting documents.
  10. Intermediate level skills in the use of computer software, data entry and managing spreadsheets.
  11. Ability to understand and master Medicare billing processes and checking.
  12. Possess skills which may be applied to coordinating client recall systems processes.
  13. Excellent work attendance and punctuality
  14. Be of Aboriginal and/or Torres Strait Islander descent
  15. Able to produce a current National Police Clearance (within the last 30 days)
  16. Able to produce a Working with Children’s Check
  17. Able to produce a current driver’s license


  1. Previous experience with Medicare billing.
  2. Tertiary certificates in business or administration studies.


What you can expect from working at OVAHS:

As well as working in a positive team culture and supportive environment, OVAHS offers multiple benefits to employees, including and not limited to:

  1. Salary (Depending on skills and experience)
  2. Rental allowance – $6240 per annum
  3. Aircon Subsidy included into the annual salary
  4. 12-month Annual Airfare $1800 on continued service
  5. 5 weeks accrued Annual leave
  6. An additional 10 days paid Christmas leave
  7. Salary Sacrifice up to $30,000
  8. Superannuation
  9. Training and development


More information

Contact Trish Hill (Medical Records and Reception Manager)  on 08 9166 2233 or via email

To apply

To apply, please submit the below documents to:

  1. A Cover Letter addressing each of the selection criteria (located within the attached job description)
  2. A current CV/Resume along with the names of a least two referees
  3. A completed Application form
  4. A completed Pre-Health Employment Declaration Form


Applications Close: 30th January 2023

We reserve the right to close off this position before the closing date.


Job Category: Clinical
Job Type: Full Time
Job Location: Kununurra

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