NDIS Support Coordinator

doc_1364_NDIS Support Coordinator JDF_v3


‘Team, balance, community, benefits, environment, autonomy, connecting…’

These are some of the top reasons our staff rate OVAHS as an Employer of Choice in the Kimberley region.

We do what we love, and we love what we do. Our vision is to improve the health and well-being of Aboriginal people in our region, and that’s why the delivery of quality and culturally secure primary and allied health services is our passion. We work adaptively and with transparency to determine, prioritize, and meet the health and well-being needs of Aboriginal people in our region.

OVAHS is a not-for-profit, multidisciplinary primary health care service delivering clinical, allied health and mental health throughout Kununurra and surrounding communities. We are looking for a likeminded individual to join our team of professionals, based at our office in Kununurra.


About the role

Working as part of the wider OVAHS team in Kununurra and surrounding communities,

the NDIS Support Coordinator plays an integral role for NDIS participants in interpreting their NDIS plan, assisting them to establish the supports in their plan and develop their capacity over time to coordinate and manage their suitable Disability Support Providers.

The role requires knowledge and understanding of the disability sector and service standards, human rights and the principles of person-centered plan and the participant’s individual choice and control regarding supports. Creating and maintain strong professional networks within Disability Service provides is essential to assist participants with access to appropriate support that meet their needs. The primary focus of care is on the needs of Aboriginal patients within the context of their cultural identity, family, and social circumstances.


Aboriginal and/or Torres Strait Islander persons are strongly encouraged to apply.


Essential criteria: 

  1. Previous experience in community development, mental health, disability, or case management experience.
  2. Understanding of Disability Services and Person-Centred Approach to supporting participants, identify needed supports and relevant available supports and services and advocate for individual choice and control.
  3. Minimum certificate IV or above in disability, community services, business, or equivalent experience.
  4. Excellent Interpersonal and Communication skills to support participants and liaise with relevant Disability Support Providers regarding available support services.
  5. Ability to connect with, mentor and build capacity in participants to learn how to effectively manage NDIS Plans and coordinate services and supports.
  6. Demonstrate knowledge of Aboriginal Community Controlled Health Organisations.
  7. Demonstrated ability to work with a diverse range of people and employ an adaptable approach in dealing with people of different cultural backgrounds.
  8. Demonstrate effective interpersonal, written, and computing skills.
  9. Can function as a team member and have the capacity to work without supervision.
  10. Knowledge and understanding of the issues faced by Aboriginal people in rural and remote areas and the impact they have on health and wellbeing.
  11. Proficient administrative skills and knowledge with experience in the Microsoft Office Suite, and a Client Information Management System (CIMS).
  12. Able to produce a current National Police Clearance (within the last 3 months)
  13. Hold a current Working with Children’s Check
  14. Hold a current C-Class Drivers license.
  15. Able to produce a current NDIS Worker Screening Check


Desirable criteria:

  1. Previous experience within an Aboriginal and Torres Strait Islander Community Controlled Health Service.
  2. Knowledge of NDIS


What you can expect from working at OVAHS:

As well as working in a positive team culture and supportive environment, OVAHS offers multiple benefits to employees, including and not limited to:

  1. Above Award wages: $82,180.00 per annum pro rata
  2. Rental allowance
  3. Aircon Subsidy included into the annual salary
  4. 12-month Annual Airfare $1800 on continued service
  5. 5 weeks accrued Annual leave
  6. An additional 10 days paid Christmas leave
  7. Salary Sacrifice greatly increasing take-home pay
  8. Superannuation


More information

Contact Sankini De Silva (SEWB and Disability Services Manager)  on 08 9166 2262 or via email sankini.desilva@ovahs.org.au


To be considered for this position and shortlisted for an interview, please submit the below documents to: katie.tyson@ovahs.org.au

  1. A Cover Letter addressing each of the selection criteria (located within the attached job description)
  2. A current CV/Resume along with the names of a least two referees


Applications Close: 26th May 2023

We reserve the right to close off this position before the closing date.


OVAHS is an Equal Opportunity Employer.

Job Category: NDIS
Job Type: Full Time
Job Location: Kununurra

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